Your Roku has been keeping a secret from you. Most users don’t realize that there’s a Roku secret menu (called the Roku platform screen) hidden in their streaming devices. This menu has a ton of powerful tools that are mostly used by technical support, but now we’re going to put the power in your hands and show you how to access these secret settings on your Roku.

We’ll walk you through everything you need to know about the Roku secret menu (and even some things you shouldn’t know), and as a bonus, we’ll show you how to use the settings to get even more powerful performance from your Roku streaming stick.

Warning: As you know, great power comes with great responsibility. With that in mind, we advise you to be cautious while using the Roku secret menu screen. These tools are powerful, and there’s a reason they hide some of this stuff from most users.

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Roku Platform Secret Screen

There’s a lot to unpack in the Roku platform secret screen, so we’re going to get to the main event right away, and then walk you through the most useful things you can find there. To access the Roku secret menu, press the following buttons quickly in this order:

  1. Press Home button (to get to the Home screen)
  2. Then press the Home button 5 times
  3. Press the Fast Forward button once
  4. Press Play
  5. Then Rewind
  6. Play one more time
  7. Fast Forward

After all of the menu scrolling stops you should find yourself looking at a screen that looks something like this:

Platform Secret Screen

If you’re looking at something similar, then congratulations! You found Roku’s secret platform support menu! Now let’s take a look under the hood together.

Roku Secret Menu – Main Screen

You don’t even have to start exploring the menus on the Roku secret screen to find it useful. Right away, you’re able to get some really valuable information that affects your Roku speed and performance.

Check Roku Temperature and Fan Speed

Keeping your Roku cool as a cucumber is critical to getting good performance. If your Roku is constantly overheating, you’re going to get slower speeds, which will result in bad streaming speeds and worse Roku streaming quality.

At normal idling speed, your fan should run at about 25%, but you shouldn’t be concerned if it’s running a little faster after you’ve been using it for a bit. The most important thing to watch is the temperature bar at the top right of the Roku secret menu home screen. If it’s green, that means you’re in good shape.

Since the temperature updates in real time, you can move your Roku around (set something on top of it and notice how that raises the temperature) to see where is the best place to keep your Roku cooled down. If you struggle to keep it at temp, you can also consider investing in a USB fan from Amazon.

TIP: Put your Roku in a place where it will be cool and have plenty of airflow. Otherwise it overheats and fails.

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Check Roku IP Address

This is really useful when you’re setting up the wireless network in your house. Take a look at the top left corner of the Roku secret menu platform screen to see your Roku IP address.

TIP: You’ll notice the IP address is hidden in the image above. For security purposes, make sure you never share or post your IP address in a public online forum or with anyone you do not trust.

Roku Secret Menu – System Operations Menu

This is a powerful part of the Roku menu, and we’ll go through a few of the functions you need to be aware of here.

Roku System Operations Menu

System Reboot

If you need to reboot your Roku without unplugging it (sometimes it’s too much trouble to get to those hard to reach plugs), then this option will allow you to restart your Roku device.

This is especially useful if your Roku apps malfunction or become glitchy.

System Suspend

Some users have used this as a fix for reported loud fan issues with Roku. This will send your Roku into a deep shut down mode, which will silence the idling fan, which can be annoying for some people.

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We recommend being cautious about this, as overheating can permanently damage your Roku. If you have loud fan issues, we recommend you contact Roku customer support rather than disable the fan.

Disable Network Pings

This is a security concern for some folks, and it also has the potential to slow down your Roku by adding extra processes. We recommend you turn this off.

Many users report that turning this off fixes their Roku not connecting to WiFi issues. If you’re having trouble with your Roku WiFi connection, take a look at our guide:

Roku Not Connecting To WiFi

Enable Selecting All Resolutions

This Roku secret menu section allows you to see all the different resolution capabilities of your Roku streaming device. In general, Roku will automatically adjust streaming resolution and quality to suit your internet connection.

Roku Secret Menu – Disable Travel Connect

Roku Travel Connect is a function that lets you connect your Roku to hotel screens while traveling.

You know those sign-in public networks in hotels, airports, or college dorms? Well Travel Connect is how you connect your Roku through these public WiFi networks. If you’d like to disable this functionality (for security purposes), this is where you would do that.

Roku Secret Menu – WiFi Remote Menu

When we warned you about the danger of using the Roku secret menu, this was the section we were most strongly referring to. At the risk of making it sound like a dare, we’re going to recommend you especially do not touch the following sections:

  1. Firmware OTA (Over the Air) Update
  2. Audience OTA Update

Firmware updates deal with the very foundational operations of your Roku streaming device, and for this reason it is very dangerous to adjust or alter your firmware or update settings. This can absolutely have a catastrophic impact if it goes wrong.

The less dramatic items on this menu will allow you to get information about or troubleshoot your Roku remote. You’ll find the following sections in the secret WiFi Remote Menu:

  1. Audio Menu
  2. Reboot the Remote
  3. Get Remote Info
  4. Keep awake (until reconnect)
  5. Enable Pairing Mode
  6. Alert Menu

If you have a broken Roku remote or are having Roku remote problems, we strongly recommend taking a look at this guide for help before you start using this menu:

Lost Roku Remote? Can’t Connect to WiFi? No Problemo!

Roku Secret Menu – WiFi Secret Screen

Are you ready? This is where the real magic happens on the Roku secret menu.

From here you can check the health of your WiFi connection in real time at a much high level of detail than in the regular Roku menu. Before we get into that, let’s talk a little about the setting categories in this section.

Roku Wifi Secret Screen

WiFi Resets

This is another section that’s better off left to the professionals. Odds are if you poke around in here too much, you’ll end up doing more harm than good, so we’re going to leave it at that and move on.

WiFi Radio Controls

There’s some real magic you can do here. From this secret Roku menu section, you can adjust the configuration of your WiFi antennas, so that you’re able to get a strong connection to your router or modem.

With a stronger connection, comes better speed and higher quality video, so play around with these settings and see how it impacts the Antenna 1 and Antenna 2 strength on the main Roku WiFi Secret Screen.

WiFi Power Level

This Roku secret menu section seems really straightforward on the surface. It only has three options available:

  1. Low
  2. Medium
  3. Full

You would more power is better, right? But sometimes more isn’t more. Sometimes it’s too much. Too much signal can overwhelm your router and give you worse performance.

Test it out and compare to WiFi secret screen to see what gives you the best performance!

Hack Roku Speed From Secret Menu

Now that you’re familiar with all the ins and outs of the Roku Platform Secret Screen, we’re going to show you how to harness this knowledge to have a faster streaming Roku with higher video quality!

Test Router Speed

First thing is first. We need to know what is the maximum speed your home network can provide. No matter how many Roku settings we optimize, we’ll never be able to go faster than your router and your internet service provider will allow.

To test this from your computer or smart phone:

  1. Move near the WiFi router or plug in via Ethernet
  2. Go to a speed test site
  3. Perform the test from the instructions on the screen

If your download speed is anything less than 3mbps, we strongly recommend upgrading your router or your internet package with your ISP. If you’re at 9mbps or above, then congratulations! You should be able to stream in full 4k quality without any problem.

VUDU Roku Network Speed Test

Now that we know what we’re working with you want to get a baseline for what kind of speed your currently getting to your Roku. The good news is that you can perform a speed test on you Roku right from the VUDU streaming app!

Roku Speed Test Vudu

First, download the free Vudu app to your Roku, then:

  1. Open the VUDU App from your Roku Home screen
  2. Select Browse from the main VUDU menu
  3. Scroll over to My VUDU
  4. Then select Info & Settings
  5. Select Network Speed Test
  6. And then select Start Test from the test screen

You’re going to need 4.5 mbps or higher to get full 1080p HD. Again, if you have anything less than 3 mbps, you’re performance may be spotty, and anything at 9 mbps or over will get you all the streaming quality your eyes can handle. More is better!

Optimize Settings

Now you know what speeds you’re currently getting from your Roku streaming device and you can start making adjustments to optimize your Roku streaming experience.

Optimization is really a process of trial and error, but there are some key factors that you’ll want to make adjustments to. We’ve covered them all in the summary of the Roku secret platform menu, above! Make adjustments to:

  • Roku and router placement
  • Antenna settings under WiFi Radio Controls
  • WiFi Power Level settings
  • Roku temperature and fan speed

As you adjust these settings you’ll be able to see their impact displayed in real time from the WiFi Secret Screen. Watch the signal strength bar and try to get it as far into the green as you possibly can.

Once you’ve made adjustments, go back and test your results on the VUDU Network Speed Test again, and see what improvements you’ve made.

Congratulations! You’ve harnessed the power of the Roku secret menu and improved your Roku streaming speed and quality.

Further Reading

If you want to find out about other secret Roku codes and menus, look at our article:

Roku Not Working? These 3 Steps Fix 99% of Issues

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