One of the Roku streaming device’s greatest strengths is it’s vast selection of official channels to choose from when you’re looking for content. When combined with an even greater number of available private Roku channels, this really sets Roku apart from the other streaming devices. But what happens if you experience Roku channels not loading?
Never fear! In this article, we’ll show you exactly the steps you need to take to address Roku channels not loading issues. Stick with us and you’ll be back up and running in no time.
Step #1: Check Your Roku TV’s Internet Connection
The first thing you’ll want to check if your Roku TV won’t load channels is its internet connection. Without a strong internet connection, your Roku TV cannot load any channels, as it relies entirely on internet connection to stream channels to your TV.
To check your Roku TV’s internet connection:
- Navigate to the settings tab from your home page.
- From the settings tab, select Network to pull up your network connection settings
- Within the Network page you will find your wireless and wired internet connection status
- If you use a wireless connection, you can also find your signal strength
To stream channels seamlessly, the Roku TV requires a signal strength of “excellent” or it can develop issues. If you do not have a signal strength of excellent, you might want to move your router closer to your Roku TV to improve the signal strength.
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Step #2: Reboot Your Roku TV and Router
After confirming your Roku TV has an adequate internet connection, the next step is to reboot your Roku TV. Rebooting your Roku TV can clear any potential issues that could be causing your Roku channels not loading issues.
To reboot your Roku TV:
- navigate back to the Settings tab from the Home Page
- Then, open the System menu from the Settings tab
- Within the System menu, there will be an option called System Restart
- Simply select System Restart
- Then confirm the restart
- What for your Roku TV to finish rebooting
If you cannot navigate to the Home Page due to your Roku channels not loading issue, you can also
- Unplug the power supply
- Wait approximately 30 seconds
- Plug your Roku TV back in
This restarts your Roku TV the same way as if you had used the System Restart command.
After rebooting your Roku TV, try rebooting your router as well. This can help the Roku TV achieve a stronger internet connection if you also find yourself experiencing regular internet connection issues on your other devices. To reboot your router, simply unplug it and plug it back in, just as described in the Roku steps above.
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Step #3: Try an Unconventional Reboot
When a normal reboot does not fix your channels not loading issues on your Roku TV, some users have found an unconventional method of rebooting their Roku that fixes this issue. This method fixed the issue for certain individuals, so give it a try if nothing else has worked so far.
To perform an unconventional reboot of your Roku TV, you need to have your Roku TV remote ready. From the remote, press the following buttons quickly, and in order:
- Press the Home button five times
- Then press the rewind button twice
- Followed by the pressing the fast forward button twice
This should start a restart process which can fix some user issues that could cause your channels not to load. Another unconventional reboot method you can try if the previous one does not work requires you to:
- Press the Home button five times in succession
- Next, press up on the directional pad once
- then left on the direction pad twice
- followed by right on the directional pad twice
This also starts a restart process on your Roku TV. If you tried this and got a thrill out of typing secret Konami code style cheats into your Roku remote control, we strongly recommend you check out our article:
Step #4: Uninstall the App You Are Having Issues With
Another potential fix to the Roku channels not loading issue involves uninstalling then reinstalling the app that you’re having issues with. This can reset the app which can resolve any bugs that could be causing your channels not to load through the app.
To uninstall then reinstall your app, you must perform a system restart in between steps using the same method mentioned in Step #2. Here are the steps all broken down:
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- First, uninstall the app causing issues
- Then perform a System Restart
- Next, reinstall the app
- Then perform another System Restart
- After the final System Restart completes, log back into the app
If you’ve followed all the steps (don’t skip the system restarts!) then it should resolve your Roku channels not working issue.
Step #5: Restore Your Roku TV to Factory Defaults
Think of restoring your Roku TV to its original factory settings as the nuclear option of troubleshooting. It should only be performed if no other attempts to fix the device have worked. Performing this step can delete any information you have saved onto your device. You will also need to reinstall any apps you had on your Roku TV and log back into them. This can take some time, so it’s best to save this step as a last resort.
There are a couple different ways to restore your Roku TV back to its factory default settings. One method is to:
- navigate to the Home Screen of your Roku TV by pressing the Home button
- Next, scroll to the Settings option and select it
- From here, navigate to System as you did in step #2
- Within the System menu, select Advanced System Settings which pulls up additional settings options
- Within this menu, you should find an option called Factory Reset
- Select Factory Reset
- Then select Factory Reset Everything from the following screen
- Finally, follow the onscreen instructions to restore your Roku TV back to its factory default settings
The other method of restoring your Roku TV is to push the Reset button found on the back or bottom of your device, depending on which model you have. Some devices have a tactile button that can be pressed, while others use a pinhole button. If your device has a pinhole button, you will need a paperclip or other similar small object to reach the reset button.
Once you’ve found the reset button, simply press and hold the reset button for up to twenty seconds with your Roku TV powered on until you see the LED light blink rapidly. This blinking light confirms your Roku TV has been restored to its factory default settings.
Roku Channels Not Loading – Other Resources
If none of the steps in this guide were able to fix your issues with Roku channels not loading, then you may have some deeper issues with your hardware or connection. For a fully exhaustive guide on fixing your broken Roku, check out our article:
Once your Roku is functioning again, we strongly recommend that you install a VPN to protect your data, privacy, and free online access. For further information and recommendations on how to protect any device from hackers or government firewalls, read this: