For several years now, TV and entertainment companies have been racing to be the first to release new advances in high def technology. First there was the release of 720p, then 1080p, and now 4k television displays. Physical media like DVD’s, Blu-Rays, and HD DVDs (remember those?) have jockeyed for dominance. And, of course streaming platforms and devices have done everything in their power to make sure they’re able to deliver you high definition content on demand. All this makes it even more frustrating when you’re in the middle of streaming a movie and notice that you’re having Firestick not HD problems.

Whether your image is grainy, pixelated, or blurry, we’re here to help you figure out what’s causing your Firestick not HD troubles, and to give you quick easy solutions to get you back to streaming in crystal clear high definition. Follow along below to see what has helped us solve our Firestick not HD issues!

What Causes Firestick Not HD

There’s actually no single reason why you might be experiencing Firestick not HD. There are a lot of different components that contribute to the process of delivering a high definition image to your screen, so we’re going to work through potential problems and solutions one by one until we find which problem(s) might be causing your Firestick image to be blurry or fuzzy.

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You can skip around this list to start with the items seem like they might be the most likely culprit of your Firestick not HD issues, or you can work through them in the order we’ve laid them out. It’s a choose your own adventure situation. So, without further ado, let’s get started with our troubleshooting.

Firestick Not Properly Set Up

The first place we recommend looking if you’re having Firestick not HD problems is your hardware and how it is set up. This should be a pretty easy thing to check, and is the cause of a lot of Firestick-related problems.

To do this, check that all wires or cables attached to your Firestick or television set are properly and firmly plugged in the correct port. It’s a good idea to push on each one to see if the connection feels loose, and to make sure that the HDMI is plugged into the input that your TV is currently set to. If you use HDMI or USB extenders, don’t forget to check the connections on these as well.

If you happen to see any frayed or distressed wires, we recommend you replace them immediately (for functionality and for safety). Also, as a rule you’re much better off using official or original Amazon cables. We’ve had a lot of users report having problems with cheaper cables they purchased online. We love to save money, but this may not be the best place to do so!

HDMI cable connection

Important Firestick Safety Info:

Once you’ve fixed your Firestick not HD issues, you’re going to want to get back to streaming. There are lots of threats to your privacy and security out there, and it’s important that you’re browsing safely. Important steps you can take are to make sure that your WiFi router password is strong and that you’re using a safe, fast VPN.

There are already companies and government agencies collecting your browsing data, and it’s not as difficult as you’d think for hackers to do the same. You can make your browsing safe and anonymous through a VPN, which means you can be sure that no one is looking in on your activity.

As a bonus, there are tons of side benefits to using a VPN, like unlocking region restricted content on streaming services like Netflix, Hulu, and YouTube. Watch anything from anywhere! Check out our how to install a VPN on anything guide for a little extra help on the technical end of things.

vpn how to mac

Poor Internet Connection 

This is a big one! Internet connectivity issues are an extremely common reason for a poor resolution. A grainy or fuzzy picture is usually the result of a weak or broken internet connection.

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You can test this by attempting to stream videos on other devices, or by going to a speed test site to see if your download speeds are high enough for the content you’re streaming. If your broadband is extremely slow or lags, you’ll want to contact your internet service provider to get a better service plan.

Another thing to consider if you’re having Firestick not HD problems is the quality of your router. Router technology changes quickly, and your speed could be throttled if you’ve got an older model. Contact your ISP to see if you need a new one. Sometimes they’ll send you one for free!

Firestick Connect Wifi

TV Quality 

The next thing you’re going to want to consider is the quality of your television set. If you’ve got a low quality set or a TV that isn’t designed to play a high def signal, you may need to consider getting a new one. A 720p TV, for example, will just never be able to play in 4K, no matter how good the connection or the signal is.

You might also have better results if you spend some time optimizing the settings on your TV set. Look for your TVs display settings and make sure that you’ve got everything set up properly to receive and display a high definition signal.

If you’re unsure whether or not your TV set is the source of your Firestick not HD problem, you can try unplugging your Firestick and testing it on a different television. This should help you determine the source of the issue.

Firmware Out of Date

This one is actually pretty easy to spot in some cases. If your Firestick not HD issues are not only related to streams, but are also affecting the icons on your Home screen or your view of individual film and TV show titles on your Amazon Firestick, then there’s a good chance that your Firestick is running on outdated firmware.

Firmware is essentially just the base programming that the Firestick runs on, and if it’s outdated you may not be able to utilize current features, like higher def streams. To fix your Firestick not HD issues by updating the firmware on your Firestick:

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  • Select Settings from your Firestick’s Home Screen
  • Next select My Fire TV
  • Scroll down to About and click it
  • From the About page you’re able to check for system updates
  • If your Firestick requires an update, then do so. This may take a moment
  • Once the download completes, click Install System Update to launch the update

If it’s been a while since you last did this, you may need to install several upgrades to get to the newest firmware version. As a general rule it’s a good idea to do this every now and then, whether or not you’re having Firestick not HD problems. Go ahead and give this a quick check!

install firmware software update

Outdated Firestick Model

If it’s not the software on your Firestick, it’s possible that you’ve got yourself a hardware issue. There are a few different models of Firestick, and not all of them are capable of sending the same level of high definition signal to your TV.

If you want the best of the best, we recommend you get the Amazon Firestick 4K, if you don’t already have it. As suggested by the title, this is the only Firestick capable of delivering a fully 4K experience, which is exactly what you’re looking if you want to recreate a truly cinematic home theater experience.

If you don’t have, or don’t need, the Firestick 4K, don’t worry! Other Firestick models are still capable of giving you an HD signal. The only question is, How much definition do you want?

If you just got yourself a new 4K TV, and you’re wondering why your not getting as much juice out of as you like (i.e. you’re having Firestick not HD issues), then it might be time to look at upgrading your Firestick experience.

4K Firestick VS 2nd Gen Firestick

Amazon Firestick Display

The Amazon Firestick allows you to adjust the quality of your video before watching TV shows or movies. This feature can be really handy! Ideally it allows you to adjust the quality of the signal you’d like to get, which can free up bandwidth if you’re having trouble slow buffering issues on your Firestick.

However, this can backfire. If you’ve suddenly noticed Firestick not HD issues that weren’t there before, it’s possible that you adjusted this setting at some point and then forgot about it!

You can change the video resolution of your Firestick:

  • Open Settings from the Home screen
  • Scroll over and select Display & Sounds
  • Click on the Video Resolution option
  • Choose which resolution you’d like to use, it’s that simple!

Firestick Not HD Conclusion

With any luck, one of these steps has worked and you’ve managed to fix your Firestick not HD malfunction. Having a good high definition stream is truly one of the most important parts of making any home theater feel like you’re at the cinema. Thanks for reading along! Let us know in the comments which of the steps below worked for you!