So you have settled down with snacks and a comfy blanket to run the Christmas movie marathon, but your Hulu keeps crashing. You are trying to figure it out, but you don’t know where to start. So if this is happening to you, don’t worry! 

Just follow through with this guide, and you will have your Hulu up and running before your hot chocolate gets cold. 

Reasons why your Hulu Keeps Freezing on Firestick

There isn’t one reason why this might be happening. Instead, there might be multiple reasons at play that can make Hulu freeze. For example, it could be an internet speed or Wi-Fi error, the Hulu server might be down, or the app may need attention. 

The Wi-Fi signals often drop at any point, which is why it is best to connect an Ethernet cable instead so you can have an uninterrupted connection. There is a possibility that this might not be a problem on your end, and the servers may be temporarily down. This doesn’t happen often, so just wait for a while, and it will get back to normal. 




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Hulu Internet Speed Requirements

To watch your favorite TV shows and movies, you need to ensure that your internet has enough juice to handle the constant streaming. There is a specific internet speed requirement that Hulu needs for each of the playback options before Hulu keeps freezing on Firestick that is as follows:

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·        3-Mbps Download Speed (Can Stream Older 520p Movies and TV shows)

·        8-Mbps for Live Streams

·        16-Mbps for HD 4K Streams

To bring back the movies and TV shows of the 1980s and 1990s, you will need a minimum speed of 3 MBPS. However, since the resolution of the old movies was 520p, it doesn’t require a higher speed, but for HD 4K streams, you will need at least 16 MBPS to stream online

To check the internet speed of your device, search for an internet speed test and run the test on Ookla or Google Speed Tester. Make sure you perform the test on the device on which you will use Hulu. To cross-check the internet speed, try it out on the other devices to assess whether this is an issue with your device or the internet service provider.

How to Fix Hulu Keeps Freezing on Firestick

It is time for you to put on your detective cap and solve the mystery behind Hulu’s freezing and buffering errors once and for all. But don’t worry, we have a cheat sheet that can guide you to catch the real criminal. 

Log Out From Hulu App

The simplest technique to start with is to log out of your Hulu account and then log back in. First, you’ll need to open the Hulu app and then head over to Account. 

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When you scroll down slightly, there will be an option available to Log out. Please select it, and you are out. After a few seconds, enter your credentials again. It might just be a slight error or a glitch, which can usually fix it. 

Check if Hulu App Requires an Update

Every app keeps coming up with newer editions that run faster and have new features. In addition, programmers keep debugging the problems that might hinder the app’s performance, which is why it is essential that you make sure you have the latest version of the app installed. 

If Hulu keeps freezing on Firestick, check whether your app is up-to-date, head over to the Your Apps & Channels on your Fire TV Home Screen and, locate the Hulu app. Next, click on Menu from your remote and go to More Info. It will lead you to the Appstore page, and there, you can see if there is an Update available. 

If there is, click on it, and it will install the recent version of the Hulu app for you. Once that is complete, you’ll be back to smooth streaming.

Clear Hulu Cache and Data

Every app installs information about your usage on the device. The next time you access the application, it can bring back the information from the last session. This stored data is known as ‘cache.’ Unfortunately, when all the apps store the cache in the storage, it might cause the FireStick to run low on storage. This can, in turn, cause errors in streaming

All you need to do is go to Fire TV Settings and then Applications. Then, from the Manage Installed Application menu within it, find Hulu and scroll over to its menu for the Clear Cache option. Just one click, and you will throw away all the old cache files. 

It also removes your login credentials, and you can log back in with your details again when you go back to the app again. This will remove your error so Hulu keeps freezing on Firestick.

Is the Hulu server down?

Hulu servers don’t work at the right speed on very few rare occasions and cause a server outage. Unfortunately, if that is the case, there isn’t anything that you can do besides waiting for it to restore. However, it usually lasts for a few minutes and gets restored automatically. 

In order to rule out the chances of server outage happening, go to the Downdetector website and check if the Hulu servers are down. 

Restart the Router

The first thing to inspect is your internet router. It is an electronic device that can very well malfunction. Restart it and wait a couple of minutes for it to connect back to the device. Any errors that might be there will clear themselves out. 

Use a Web Browser Such as Chrome

It is common to stream Hulu on its app. However, it functions similarly on the browser as it does on the application. So you can open the Hulu account on your device’s browser and check if it’s working better. 

Restart Your Streaming Device

Often if you have been running your device continuously for a long time, it might not function in the same way as it was at the start. So first, give your FireStick a reboot by going to the Device and Software menu through the Settings menu. 

Then from the next menu, select restart your device. If you can’t manage to do a soft restart, you can opt for a hard restart by unplugging the power cord. Plug it back in after a few seconds, and it shall restart your device.

Hopefully, it will eliminate the errors and Hulu will be streaming your favorite episode of Friends again.

Uninstall and Reinstall the Hulu App

If both your device and Hulu App are up-to-date and there aren’t any newer versions to install, there is one last thing left to do – uninstall and reinstall. 

The app might have run into a software glitch that made it difficult to function, and doing this will revert it all to the default settings. First, you will need to go to Settings and select Applications on FireStick devices. There is an option of Manage Installed Applications; click on that and then look for Hulu App. Once you find it, uninstall it. Then, you can install the app back again from the Amazon Store.

Report issue to Hulu

If you have given everything a try and it still presents you with an error when buffering, then contact Hulu’s customer support. The option is available in Hulu’s Help Center. Make sure to give them complete information, so if there is any problem with your account, they might be able to resolve it for you.  


Why won’t Hulu work on my Amazon FireStick?

With the constant updates in applications and TV models, Hulu might not be compatible with some TVs. After trying out all the solutions above, see if it still fails, then check online if your FireStick model is compatible with Hulu’s Live TV feature.

How do I reset Hulu on Amazon Fire Stick?

In order to reset the Hulu app, go to Settings > Applications > Manage Installed Applications > Hulu > Restart. It revives the application again by shutting down the app and background functions that might be causing the problem.

Why Hulu Keeps freezing on Firestick?

Hulu may be freezing due to several reasons such as internet connection problems, out-of-date Hulu app, and insufficient storage because of cache data.

Why is Hulu not working?

One of the reasons Hulu keeps freezing on Firestick is that there might be a new update available for your app. First, go to the FireStick app store and install the update if available. Then, make sure to clear out the cache and data to start a new one with the latest update.


There could be multiple causes to why the Hulu application on the FireStick stopped working. In this article, we have covered all the possible solutions that can assist you in bringing back uninterrupted Hulu streaming. Go through each step one by one and see what resolves your case. If it doesn’t work, you can always contact customer support at Hulu.